At Bluwite, we aim to deliver your orders safely and conveniently across India.
1. Shipping Locations
We currently offer delivery across India, subject to courier service availability at the delivery address.
Some remote or restricted locations may have limited delivery options.
2. Order Processing
Orders are generally processed within 1–3 business days after successful order confirmation.
Orders placed on Sundays or public holidays may be processed on the next business day.
Processing time may be longer during:
- Sales
- Promotional events
- Festivals
- Public holidays
- High-demand periods
3. Estimated Delivery Time
After dispatch, estimated delivery generally takes approximately 3–10 business days, depending on your location and courier service availability.
Remote areas may require additional delivery time.
Delivery timelines are estimates and are not guaranteed.
4. Shipping Charges
Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.
From time to time, Bluwite may offer free shipping promotions or other shipping offers.
5. Order Tracking
Once your order has been dispatched, we may provide tracking information through email, SMS, WhatsApp, or other available communication channels.
You can use the tracking information to monitor your shipment.
6. Delayed Deliveries
Although we work with logistics partners to deliver orders on time, delays may occasionally occur due to:
- Weather conditions
- Natural disasters
- Courier delays
- Strikes
- Public holidays
- High shipment volumes
- Incorrect address information
- Government restrictions
- Other circumstances beyond our control
We appreciate your patience in such situations.
7. Incorrect Address
Customers are responsible for providing a complete and accurate delivery address.
Please carefully check your:
- Name
- House/Flat number
- Street
- Area
- City
- State
- PIN code
- Contact number
Bluwite may not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.
8. Failed Delivery Attempts
If a courier partner is unable to deliver your order due to the recipient being unavailable, incorrect address details, or other customer-related reasons, additional delivery attempts may be made according to the courier partner's policy.
If an order is returned to Bluwite due to repeated failed delivery attempts, additional shipping charges may apply for re-shipping.
9. Damaged Package
If your package appears visibly damaged at the time of delivery, please:
- Take photographs or video of the package.
- Note the damage, if possible.
- Contact Bluwite as soon as possible.
For damaged products, please refer to our Return & Refund Policy.
10. Contact
For shipping-related questions:
Email: bluwiteindia@gmail.com
Phone / WhatsApp: +91 8360770135